Roomreservation-manager

Webmail correspondence including chat function

With a click on the ASA Webmail button, the offer, reservation confirmation or other email correspondence is automatically created according to the guest's interests and can be easily sent by the receptionist. The guest receives an email or WhatsApp message and can access their personal guest page where they can communicate further with the hotel via an integrated chat

Automated mail dispatch

The following emails can be configured to be automatically sent at specific times:

• Birthday email
• Offer reminder email
• Welcome email
• Farewell email
• Feedback email
• Payment confirmation email

Guest site

On the guest page, the guest receives a comprehensive overview of all communication with the hotel regarding their vacation. Here they can:

• book the offer directly through the booking button
• complete the pre-check-in
• reserve spa treatments and extras
• be placed on the waiting list
• fill out a feedback form

Booking widget / request form

Online booking via the website, where prices, discounts and booking conditions can be flexibly adjusted by hotel staff. Available remaining rooms that close booking gaps on one or both sides can be highlighted separately with a discount.